Introduction

tarivonex operates under Australian privacy legislation and we take your personal information seriously. This document explains how we collect, handle, and protect data when you use our financial education services.

We're based in Castle Hill, New South Wales, and our practices align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. But really, it's about making sure you understand what happens with your information when you work with us.

Information We Collect

When you engage with our advanced financial analysis education programs, we need certain information to provide you with quality service. Here's what we typically gather:

Personal Identification

• Your full name and contact details (email, phone number)
• Physical address for course material delivery when needed
• Professional background and educational history
• Payment information for course enrollment

Technical Information

Our learning platform collects certain technical data to function properly. This includes your IP address, browser type, device information, and how you interact with our educational materials. It helps us understand what's working and what needs improvement.

Educational Progress Data

We track your progress through courses, quiz results, and participation in our programs. This isn't about surveillance – it helps us tailor your learning experience and provide relevant support when you need it.

How We Use Your Information

Everything we collect serves a specific purpose. We don't gather data just for the sake of it.

We sometimes send information about upcoming programs or new financial analysis techniques we're teaching. You can opt out of these communications at any point – just let us know.

Data Storage and Protection

Your information lives on secure servers located in Australia. We use industry-standard encryption for data transmission and storage, though no system is ever completely immune to security risks.

Data Retention Periods

We keep your information for different lengths of time depending on its purpose:

• Active student records: Duration of enrollment plus 7 years
• Financial transaction data: 7 years (tax compliance requirement)
• Marketing communications data: Until you unsubscribe
• Technical logs and analytics: 24 months maximum

Sharing Your Information

We don't sell your personal data. Period. But there are situations where we share information with specific parties to operate our business:

1. Payment processors handle transaction data when you enroll in courses
2. Email service providers manage our communication systems
3. Cloud hosting providers store our educational platform data
4. Professional advisors (lawyers, accountants) access information when necessary
5. Government authorities if legally required or for compliance purposes

Each third party we work with signs agreements requiring them to protect your information according to Australian privacy standards. They can only use your data for the specific services they provide to us.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this within 30 days, usually at no charge. If your request is particularly complex or requires extensive retrieval work, we might charge a reasonable fee.

Correct Inaccurate Data

Spotted something wrong in your profile or records? Let us know and we'll fix it promptly. Accurate information helps us serve you better anyway.

Request Data Deletion

You can ask us to delete your personal information, though this isn't always possible if we have legal obligations to retain certain records. We'll explain if we can't delete everything and why.

Cookies and Tracking Technologies

Our website uses cookies – small text files stored on your device. Some are essential for the site to work, others help us understand how people use our platform.

Types of Cookies We Use

• Essential cookies: Keep you logged in and remember your preferences
• Analytics cookies: Show us which pages get visited and how long people spend on different sections
• Functional cookies: Remember your settings and choices for a better experience

You can control cookie settings through your browser, though disabling certain cookies might affect how our platform works for you.

International Data Transfers

While we primarily store data within Australia, some of our service providers operate servers overseas. When your information crosses borders, we ensure adequate protections exist through:

• Contracts requiring equivalent privacy standards
• Verification that recipient countries have adequate privacy laws
• Additional security measures for sensitive information

Children's Privacy

Our financial analysis programs target adult learners and professionals. We don't knowingly collect information from anyone under 18 years of age. If you're a parent who believes we've collected data about your child, contact us immediately and we'll delete it.

Changes to This Policy

Privacy laws and our business practices change over time. When we update this policy, we'll post the revised version here with a new date at the top. Significant changes get communicated directly to enrolled students via email.

We recommend checking this page occasionally if you're curious about our current practices.

Complaints and Disputes

If something concerns you about how we handle your information, reach out first so we can address it. Most issues get resolved through direct conversation.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the regulatory body overseeing privacy compliance in Australia.